Warranties & Returns 

All remanufactured controllers come with a one year warranty (unless otherwise stated).

All remanufactured battery chargers come with a six month warranty (unless otherwise stated).

All remanufactured motors come with a six month warranty (unless otherwise stated).

All general repairs not included in FSIP’s remanufacturing program come with a 90 day warranty (unless otherwise stated).

 

All warranty returns must have a return material authorization number (RMA#) from our warranty hotline or warranty may be void. 

For RMA# call 1-800-333-1194 or 717-254-3747 and choose option 3.

Returns are to be shipped prepaid to FSIP with a warranty return form provided by FSIP.

View Warranty Certificate for complete details.

Learn more about the Reman Extra enhanced warranty here!

 

What to Do When: 

1. Part is not needed 

Call for a Return Material Authorization number (RMA#). A 25% restocking fee may be applied.

2. Problem with part

Call for a Return Material Authorization number (RMA#).

3. Part is defective 

Call for a Return Material Authorization number (RMA#). A warranty RMA# will be issued for parts purchased from FSIP and ship date is within one year or less.

4. Part is no longer in Warranty 

No RMA# is necessary, just call Customer Service for information about remanufacturing.